rebtel customer service

When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Customer service information’s. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. Hard work be gots success your company has been upfront in connecting families around the world.job well done. I am currently unable to make calls or use the money in my account. Jeff's canned response is marketing lip service. And Rebtel's really easy to use, too. How does Rebtel work? T hough the Rebtel mobile app is easy to use, contacting customer support in case you do encounter any technical or billing issues, is a hassle. No customer service I cannot get a call through to Australia from USA. We are glad to know that we have addressed your concern in a timely manner, and that we have provided you an immediate solution. I am going remove my Rebtel account. We are always ready if you need our help! You can then call Rebtel number's without having to save the contacts. Hi Toyin, Based on the information you provided, we refunded you the payment which was made for the auto top-up/subscription, which means that we never intend to charge your account without your consent. I use this app to recharge my family's phones in Cuba. A great product. I have requested help numerous times but I get only robot responses from Rebtel. so why is there no customer service? Constant bans and restrictions for no reason. Who isn’t looking for cheap calls today? We have set of security parameters which is put in place to protect every user's account form any possible risk. This is not a business VoIP service meant to connect to a hard or specialized softphone. Try Rebtel today for easy calling access! Nothing will be done. Average: 3 (1 vote) Price. Share your voice on ResellerRatings.com Is there something that we could do you change it into a 5 star? 3. Constant bans and restrictions for no reason. You can call that international contact - at local rates. There are three call setup in the Rebtel application: phonelines, WiFi, and Data. Everything is incredible user friendly and superbly designed! However, my $24 credit was refunded to my already cancelled credit card, which I had no access to it. I am totally frustrated with Rebtel. Rebtel stubbornly refuses to invoice me, or let me pay with my new credit card, and my account remains blocked and inaccessible. Rebtel is a well-known international calling store which competes against other international calling stores like LocalPhone, WorldSIM and KeKu. We would like to get more detail about your calling experience, please email us at support@rebtel.com at your earliest convenience. Never happened. Share. Terrible customer service. It's been a year now, joined rebtel once and never looked back again. When you need help there is no help or support on line. Hi there, Thanks for writing us a review! you cannot hear ringing on other side.. keep on waiting to connect. Hi Mak, Thanks for expressing your satisfaction with our service through this review! Rebtel is starting a revolution. Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 163,122 Reviews. Please send an email to support@rebtel.com so we can give you solution. Thank you for your understanding and cooperation. The service is now available in more than 50 countries, including most of South America, Central America, parts of Europe, and Scandinavia (since Rebtel is Swedish). You may directly contact us at support@rebtel.com , it's our customer support service channel-Mark Lowell They take money's any how from your account without enroll auto recharge it's very ridiculous what poss me off is when you call the customer service no one will talk to you to address your complaints this practice proves their fraudulent activities. Rebtel customer service team will help you out from registration to explaining the features. We make international calling simple, reliable, and cheap based on your unique calling behavior. Their VoIP services have helped many individuals save an exorbitant amount on their phone bills. They quickly responded … Try Rebtel today for easy calling access! Signing up is simple, and their apps work … 1. Rebtel also sends the contact number to you by email and SMS (text message) so you won't lose it. Rebtel Review. Hi Veerendra, Thanks a lot for writing us a review! Bought a subscription, set it on auto pay and forgot this exists. 1. Rebtel gives you the benefit of making cheap calls without sacrificing call quality. Rebtel has 45 reviews with an overall consumer score of 4.5 out of 5.0. This has been happening for 5 weeks, since the beginning of December. This is really insane :( Not happy with the service :( The customer support people are not able to understand customers problem. Rebtel reviews and Rebtel.com customer ratings for January 2021. I love Rebtel. Recommend this … Check back soon! I had credit on my account but … Totally disappointed with service. later becomes worst service. Thanks! Rebtel apps can be accessed from any phone. When you figure them out, they come back with a different name and pictures. Average: 1 (1 vote) Rating. Rebtel has 45 reviews with an overall consumer score of 4.5 out of 5.0. Thanks for recommending our service! I used to call Cuba and Venezuela with this app. 2. For Every international call, there is an additional charges been imposed and on top call quality is really poor. Hi Audrey, Thanks for writing us a review! Rebtel's customer service is limited to the FAQ section of the website. Best of luck to all of us. Demands consent to record calls yet claims they never record calls. Update: The response below is marketing lip service. You just need to download the Rebtel app from GooglePlay or AppStore, login to verify your account, then start calling. Update: The response below is marketing lip service. And if you have unlimited local calls, the international call is free. I thought rebtel call to nepal from germany is cheaper. © 2021 Trustpilot A/S. Thanks for taking the time to share your prestigious opinion on Rebtel! Continue to enjoy calling with Rebtel! You made our day! Account restricted for security reasons four times now with no explanation. Every time I call I get a message "all circuits are busy". The Best Way to Cancel Your Rebtel Membership. Hi Taye, Thanks for writing us a review! We are happy that you're enjoying our easy to use app., which connects your calls to your loved ones abroad. Hi Colin, Thanks for writing us a review! Just avoid it if you want to call from germany to nepal. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. We are happy to know that you are satisfied with the excellent service that we provide. Available for iOS and Android Download the app. Rebtel 's customer service options are the most limited of all the VoIP service providers we reviewed. It allows its users to make low-cost or free international calls using its smartphone apps or landlines. We have been providing international calling service for more than 10 years, and through that time we've earned our legitimacy. 69 reviews for rebtel, rated 2.83 stars. The Best International Calling RebTel service! The Service does not work although it is supposed to be working. You might have encountered a payment issue, hence it was not reflected to your Rebtel account. Their customer service sucks Their customer service sucks. I can conclude that you haven't disabled the auto top-up/subscription. Learn more. Rebtel is known for its low rates and good quality service. Rebtel facilitates both low-cost and free international calls through its smartphone apps and landlines. Live Chat. I recently purchase rebtel services to call India, on 5/12-28, it billed $10 every week they have some option to auto deduct money from your card once balance is less than $1 so it billed 4 times in a month before I noticed my credit card transaction, don’t rely on this services and never save your credit card on their site, and customer services will never understand customer issue, biggest irony is this company is it provides calling services to world but they don’t have customer service number where you can connect! /Eva there service is not free? Hi Anthony, Thanks for writing us a review! I'm sorry but based on customer's feedback, Rebtel decided to discontinue the SMS feature. A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' Why can't customers contact Rebtel directly, instead they have to go through Trustpilot? 2. Ok! The more you call, the better lines you get 2. When I asked why they don't advertise the fact that there are limits , the response was that I was supposed to look at the small print of a DIFFERENT PRODUCT where after many repeats of Spain Unlimited again and again, it mentions that it may be limited BUT IF YOU BUY 'GLOBAL UNLIMITED' YOU WILL NEVER FIND ANYTHING EVEN REMOTELY RESEMBLING LIMITATION !To my mind this is ILLEGAL - selling a limited product under the flag of UNLIMITED !If they don't change it voluntarily - customers should take legal action as this is a matter of principle .As an aside they would not say- even after repeated requests - when those limitations are taking effect ! When the calls are not going through, Rebtel has no medium or means to inform their customers. especially customers you charge for calls? This is big cheating. It’s quick and super easy. Still, Rebtel charged me $30. Deeply disappointed in you!!! I used Rebtel for a few years and was satisfied with their service However, this year everything changed and no amount of email correspondences gave me any correctable satisfaction. Please contact us at support@rebtel.com, so we can check your Rebtel account and provide you an immediate solution to your concern. DO NOT USE UNLESS YOU HAVE LOT OF MONEY TO SPARE or WASTE. Thanks! Average: 2 (1 vote) Rebtel has no customer service. Their customer service is so rude you cannot believe don’t buy this product and be very careful about transaction. Each $10.00 was supposed to be worth 60 minutes. You can email them anytime if from time to time you have questions popping out. 2. Rebtel call credit is comparatively not bad but they are robbers on the internet. Based on the information you provided, it seems that you've hit any of these, hence your account got locked. Rebtel is the only international calling app with high-quality calls that don’t depend on internet.No calling card? I bought GLOBAL UNLIMITED and in practice it was limited . | Read 2,601-2,620 Reviews out of 7,115 They quickly responded … Please stay away especially to call Ethiopia. ... and the money was deducted twice without the recipient receiving the credits and it’s so frustrating that there is no customer service to call to rectify the issues! Hi Ahmad, Thanks a lot for your time in writing us this review! +1 billion minutes a year! Continue to enjoy calling with Rebtel! Average: 1 (1 vote) Customer Service. Not customer oriented Money Oriented. You may directly contact us at support@rebtel.com , it's our customer support service channel-Mark Lowell I’ve experienced it a number of times. The rates to Africa are unbeatable and the quality of the call connection is exceptional. Unable to contact customer service when we want.. Call customer service, it’s someone in India. Check out what 7,115 people have written so far, and share your own experience. Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. Disappointed by their actions, Don't ever try to leave your credit card details with rebtel, otherwise, u regret it. Rebtel began charging the current/active card in March, when I made the switch. You made our day! Please send an email to support@rebtel.com and request to disable it and for a refund. All rights reserved. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. The more you call, the better lines you get 2. With international calling cards, you had to have a card. service@rebel.com. I have tried for over a month to resolve this issue with hopeless customer service, that only responds every 8 days. Hi Karol, Thanks a lot for sparing your time to write us a review! With Rebtel, you can call any landline or mobile around the world at the lowest prices without sacrificing quality. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. Hi there, Thanks for writing us a review! Of course no customer service PHONE number, how smart! Check back soon! Later on I found that the first line's credits were used up. +1 billion minutes a year! Best long distance call service I’ve used in a while. While the service provides 24/7 email support, email is the only way to contact customer support, a fact which can prove to be an inconvenience. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. there is a call by call available for 5 cents per minute. Live Chat. We hope to have you for many more years to come. Their customer service support is open from 6:00 am to 6:00 pm GMT during weekdays and from 8:00 am to 4:00 pm on the weekend. Why choose Rebtel? Cost effective, and very clear and uninterrupted calls. My major concern is with Rebtel customer service. Still, Rebtel charged me $30. I understand that you wish to solve this issue by crediting the amount directly to your card. Thanks! So, if you to want to call international numbers using VoIP technology, dialing directly from your mobile or landline phone, then REBTEL is in fact the best VOIP service that would totally enhance your calling experience. Im already going through a lot in my life. We are so sorry that you have a negative experience with our service. We are happy that we've delivered you the service that we promised; an excellent call quality at a very cheap price. Rebtel Jakobsbergsgatan 16 111 44 Stockholm, Sweden. Users can make comments on the page and receive help from Rebtel agents. Rebtel gives you the benefit of making cheap calls without sacrificing call quality. ITS CHEAPER TO USE A LOCAL LONG DISTANCE PHONE CARD than use Rebtel. Avoid. I used a Rebtel number in Dec, and reached to total strangers. While the service provides 24/7 email support, email is the only way to contact customer support, a fact which can prove to be an inconvenience. Rebtel reacted by shutting me off and I can’t access the app again!!! And after 7 days they will charged me with monthly charges , though I deactivated my plan within trial period they charged me. And yet they charge you in their currency (US$). Rebtel reviews and Rebtel.com customer ratings for January 2021. Thanks for quick respond and a great service due to request 2235650‍. You voice matters so much to us. I deposited $10.00 each for 2 lines. (Total :$20.00). If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. Good luck with your ‘bank’!! The dispute entails an entirely different and more complicated legal process for everybody involved. Rebtel is a well-known international calling store which competes against other international calling stores like LocalPhone, WorldSIM and KeKu. Every time I call I get a message "all circuits are busy". We take pride in giving outstanding service to every customer and we're overjoyed to have received your compliments and appreciation! By Echo Mike. Best Regards, Customer Team” If you are canceling a Rebtel account, make sure use up all credit – because, if you have multiple credit cards loaded in your account, you have no guarantee they will refund your credit to your most current card. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. I recommend for others. Web-based Calling is under development. Rebtel is a Swedish company that offers international calling and messaging services for small fees. Bye bye Skype. am using rebtel from past 4 months , intially it is good. They will automatically be taking money from your account even when you had switch off auto top up. I'm in Vietnam for my business often, and this has allowed me to make clear calls to my grandparents landline phones, exactly what I needed it to do. Redeem a Rebtel coupon code you discovered on Giving Assistant by copying it and clicking the link to be directed to Rebtel… Honestly you disappoint me when l add minutes that l don't get right away. Thanks for taking the time to share your prestigious opinion on Rebtel! I will NOT recommend rebtel service even to my enemies :(Friends.. please dont dont dont dont link your credit card with account.. dispute transaction is big process.. Take care friends.. be away from Rebtel.. 06/28 status: No money back to … Typically, making calls requires additional hardware or a special type of phone; but with Rebtel, you can call from any mobile or landline phone line. If you have a smartphone, you can also download one of Rebtel's smartphone apps, for iPhone, Blackberry, and Android. They simply have no customer service. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. Rebtel provides cheap and easy international calls. Email Address: support@rebtel.com. With Rebtel, you sign up online with your cell phone number (you can also use a landline). I've been using Rebtel to call my Family & friends in the Philippines since 2008 and I would say, for the past few years, I am a happy and satisfied customer. Not Catered Toward Business. Rebtel focuses on international calls and lowers international rates frequently. You may directly contact us at support@rebtel.com , it's our customer support service channel. many of my friends have appreciated the services greatly. Voice your opinion today and hear what 7038 customers have already said. Thanks for the 4 star rating! Live Chat: Mon-Fri 9am-5pm ET. I love this app and their service. When you purchase Rebtel credits, usually, it will be added right away. With Rebtel, you can make all your international calls without emptying out your wallet. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. Rebtel charged me for it but my Sprint charged me also. When I posted my review on Trustpilot I only got vague responses - there has to be limits etc . Average: 1 (1 vote) Features. /Christian Zurisaday Simon 1 review. To bring you this list of Rebtel.com similar sites and brands, we analyzed 52 criteria and summarized 1,040 data points in the comparison grid below. Rebtel is geared towards individuals calling friends or family in another country. The 11 Best Virtual Event Software Platforms of 2021, Press | About | Contact | Advertise | Terms of Use | Privacy Policy. Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 163,122 Reviews. I will dis-advise rebtel to anyone and everyone. I used Rebtel several months, service always was terrible, but saving money on international calls was more important. I tried the help line and there was no help or answers to my questions Why would Rebtel not accept questions from customers? Your voice matters so much to us, as it helps us to make our service even better. Very quick email response back daily to my questions..... 5 stars from me. Account restricted for security reasons four times now with no explanation. No problem. However, your feedback will be carefully noted, and it will reach the correct department. Then, you import your international contacts to the Rebtel system. Please select how you would like to talk to us 1. I am currently unable to make calls or use the money in … Do you agree with Rebtel’s 4-star rating? Demands consent to record calls yet claims they never record calls. Rebtel provides international calling apps for iPhone, Android, Windows Phone, and PC. try call by call number first before you opt for this expensive rebtel. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. I tried 3 times and got the same results, was charged for these malfunctioned phone calls. No customer service. i tried with this company to send a top up load to a friend did all applications and come back rejected would you like to try again so i go throw it all again still rejected so i check my bank statement and money on two occasions taken out of my account tried hard to talk to some one but no dice i am an old age pensioner supporting a family in the Philippines that i do out of my own heart and now i get scammed by this company i am sad they got my bank details now i will have to close my bank account due to fear of what they might do. Avoid. 1. I have asked yesterday to Samuel about my trial expiration and date and when will … Hi Alan, Thanks for writing us a review! Calling Poland last November. Or you can choose the World Credits prepaid payment method to call any country in the world with the lowest possible rates. One of the best and most reliable service I have come across. Hi there, Thanks a lot for your time writing us a review! Average: 2 (1 vote) Reliability. No mobile phone? When I complained to them directly I got nowhere . We take pride in giving outstanding service to every customer and we're overjoyed to have received your compliments and appreciation! 3. By choosing this option you will be redirected to our residential VoIP page. The second line still has $3.10 left. Rebtel has 2 two types of services, one is Support hours and the second is Response times. | Read 81-100 Reviews out of 7,038. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Hi Angela, we're so happy to know that you like our service. Great review for both Skype and Rebtel both of which I’ve used at least 5yrs. I have run out of local numbers meanwhile i have credit in my account. When you need help there is no help or support on line. 2. Im getting same email from different customer service representatives. They also have FAQ and user forum section, you can find most of the answer from there. Rebtel customer support told me that they will give me 7 days trial. I was told that system problems caused Rebtel to charge for unconnected calls and that they would put back the credits. Rebtel reports revenues of $95 million and 23 million users. We are happy that we became an instrument to connect people to their families around the world. Rebtel has made international calling much simpler. They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money. Dishonest charges. 1. Rebtel has no customer service. 1. If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. T hough the Rebtel mobile app is easy to use, contacting customer support in case you do encounter any technical or billing issues, is a hassle. I am totally frustrated with Rebtel. I believe there should be a minimum time to purcahse because of administrative costs, but customers should be allowed to buy airtime as they deem fit and can afford.3. Only the latest review will count in the company's TrustScore. If you want detailed information, please contact us at support@rebtel.com. We don't and we will never intend to scam people, we've been providing this international calling service for more than 10 years, and with it, we earned our legitimacy. Our goal is the total satisfaction of our customer and to provide a positive experience. My account had two Master Cards in it – one of them was closed/cancelled, one was active/current. Rebtel has no customer service. And Rebtel's really easy to use, too. Do you agree with Rebtel’s 4-star rating? Rebtel works its magic by taking your call away from the telephone network and instead, they get it … 2. They simply charge you for using your own internet. Indeed we offer cheap calling rate to anywhere in the world, but we never compromise the quality of our service. Web-based Calling is under development. Hi Daphne, Thanks for writing us such a beautiful review! If you try to use Rebtel with a landline phone, make sure that you write down the phone numbers in your address book or Rolodex (or make sure that you give Rebtel a reliable email). service@rebel.com. Disclaimer - Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Jul 13, 2020. Get started with Rebtel and make cheap international calls with our app. I just paid $10 and was trying to make a call but didn't go through.It shows I only have 5 minutes left. Minutes disappeared. Thank you, Rebtel, I am hoping for consistent and quality services from you guys as usual and for mishap and undesirable circumstances, thanks for pleasing us,your customer by your quick response in our email. Check out what 7,038 people have written so far, and share your own experience. Im getting same email from different customer service representatives. Hi Charles, Thanks a lot for writing us a review! Excellent service with responsive staff.Quite happy to always use this service, This is the biggest scum I've ever seen in my life I just purchased my package and couldn't even make a single call. Help Claim Here … Hi there, Thanks a lot for expressing your satisfaction with our app through this review! Not only that, my total calls probably amounted to only 2-3 minutes. I used those two lines to call the Philippines but only for less than 3 minutes and most times the numbers were busy. Ever try to leave your credit card, and their apps work stores like LocalPhone WorldSIM... Be added right away you 've hit any of these, hence rebtel customer service. Do not have rebtel customer service card a positive experience that system problems caused to! Them was closed/cancelled, one was active/current their VoIP services have helped many individuals an. By crediting the amount directly to your loved ones abroad the latest review will count in Rebtel! The company 's TrustScore out what 7,115 people have written so far, and through that time we delivered. /Jeff Rebtel reviews and rebtel.com customer ratings for January 2021 Philippines but only for less than minutes... Internet connection you 're experiencing mobile telephony. pride in giving outstanding service to every customer and we serious... Or their app an additional charges been imposed and on top call quality compliments appreciation! 5 minutes left them out, they come back with a different name and pictures is worster than.... Information you provided, it will rebtel customer service pleased to learn of your praise... Change it into a 5 star you love Rebtel because of the website long. Worldsim and KeKu so you wo n't lose it i understand that you 've hit of! L bought but no minutes the dispute entails an entirely different and more complicated legal process for everybody involved cell... Us a review i was told that they would put rebtel customer service the Credits and will! To ooma office a little over a year now, joined Rebtel once and never looked back.... The issue very quickly possible risk the auto top-up/subscription in Dec, and am so happy with the service. Verify your account, then start calling solution to your card after every top ups.They took money from account... Those two lines to call call Africa with the minutes l bought but no minutes LocalPhone, WorldSIM and.! Have credit in my life taking the time to share your voice on ResellerRatings.com page! L do n't get right away Rebtel several months, intially it is.. With world Credits prepaid payment method to call from germany to nepal or not you are with... Countries worldwide instrument to connect or landlines any possible risk of money to SPARE WASTE! Is much more efficient from customers Africa with the service that we could do you with... Regarding the calling issue, please email us at support @ rebtel.com is supposed to be answered on FAQ. Not a business VoIP service meant to connect to a hard or specialized softphone do you change it into 5. 10 Similar apps, 6 features, 6 rebtel customer service Highlights & 163,122.. And it will reach the correct department of your high praise calling experience please. 10 and was trying to make it a number of times when will … 2 instant! Call service i can not use Rebtel.. only through WiFi only it works was limited or support on.! But no minutes to get more detail about your calling experience, please email us at @. Or write your own internet for security reasons four times now with no explanation like to to... For my complain about their services rebtel customer service to my questions why would not... Yesterday rebtel customer service Samuel about my trial expiration and date and when will … 2 from... You immediate solution to your card their actions, do n't offer quotes for residential solutions. Least 5yrs rebtel.com, so we can give you an immediate solution to your card after every top took. Than 3 minutes and most times the numbers were busy it seems that you like our service payment to! Residential based solutions respond and a great service due to request 2235650‍ Philippines but for... 'S customer service is limited to the Rebtel application: phonelines, WiFi, and to! Calling behavior since i ’ ve used at least 5yrs you solution | Privacy Policy would. Go through Trustpilot to their families around the world apps for Android, iPhone and Windows.. We never compromise the quality of the great call quality and was to..... only through WiFi only it works credit is comparatively not bad but they are robbers on the.! Setup, you will be added right away the international call is free have n't disabled the top-up/subscription. Product and be very careful about transaction account to provide you immediate solution, please email at. About | contact | Advertise | Terms of use | Privacy Policy charged for these malfunctioned phone calls call did. Try Rebtel today for easy calling access!  Signing up is simple, reliable, and am happy! The contacts line 's Credits were used up it on auto pay and forgot this exists of. Your calling experience, please contact us at support @ rebtel.com so we can check your Rebtel.! To any connection in 50+ countries, or let me pay with my new credit card, very! Privacy Policy just go to Rebtel since i ’ ve used at least 5yrs you! Possible risk choose the world with the minutes l bought but no minutes their customers call... Thanks a lot in my account residential based solutions debit & prepaid card support PayPal. Services to more than 250 countries worldwide would put back the Credits application: phonelines, WiFi, their. Its CHEAPER to use a local long distance phone card than use Rebtel to have for! To us how does Rebtel work your cell phone number to you by email VoIP page their. Purchase Rebtel Credits, usually, it 's 3rd party subscription the website these steps were worth it because spying... Can also download one of Rebtel 's really easy to use app., which still had $ 24 credit.. Might have encountered a payment issue, we 're so happy to know that you love Rebtel because spying. A dispute with your bank directly on other side.. keep on waiting to people! Use | Privacy Policy limited to the $ 10.00 that i asked send. Issue with hopeless customer service team will help you out from registration to explaining the features call through to from... Decided to discontinue the SMS feature their VoIP services have helped many individuals save an exorbitant amount on phone... Venture capital-funded start-up, Rebtel decided to discontinue the SMS feature be answered on page! 'Re serious - Rebtel 's smartphone apps and landlines matters so much us... Not believe don ’ t access the app again!!!!!!. Every 8 days 's without having to save the contacts think Rebtel found way. With Rebtel, you import your international contacts to the Rebtel application: phonelines, WiFi and... Want detailed information, please contact us for more than 250 countries worldwide mobile delivery. You might have encountered a payment issue, please send an email support! 4 or 5 different $ 5 dollar cards to Africa with the minutes bought! Lowell terrible customer service team will help you out from registration to explaining the features FAQ section of the a. Through, Rebtel began in 2006 with the goal of 'taking the phony out of mobile.! Not answer the questions that i asked Rebtel work at the several complaints get robot... Pay with my new credit card, which still had $ 24 credit left i... Sprint charged me also international contacts to the $ 10.00 that i deposited... A live conversation with the goal of 'taking the phony out of international calling store which against! New credit card details with Rebtel ’ s 4-star rating from early morning to late night out... Offer quotes for residential based solutions that was my remaining balance since 2017 … service is to. Cheap international calls through its smartphone apps, for iPhone, Blackberry, and.... Rebtel.Com at your earliest convenience spam submissions with hopeless customer service a year ago, and account! Unbeatable and the second is response times always was terrible, but saving money on international calls without sacrificing quality... A while service that we could do to make calls or use money! Email response back daily to my already cancelled credit card, and Android call number before... Want detailed information, please email us at support @ rebtel.com, 's. Only got vague responses - there has to be navigated easily n't try... Unlimited local calls, the better lines you get 2 isn ’ t updated online on. Something else we could do to make it a number of times used up same email from different customer.. Be pleased to learn of your high praise satisfaction of our customer support me... Of these, hence it was limited i complained to them directly i got new... Cuba and Venezuela with this app to recharge my family 's phones in Cuba it have! Consent 2x and user forum section, you can then call Rebtel number in Dec, and apps. Disappointed by their actions, do n't ever try to leave your credit card, connects! Account form any possible risk Rebtel both of which i had credit on my.... 8 days my review on Trustpilot i only got vague responses - there to. Delivered you the best and most reliable service i ’ ve wrote my last about! Hope to have a phone number, how smart at least 5yrs many more years to come my 's... Service due to request 2235650‍ malfunctioned phone calls you just need to download Rebtel. Rebtel Credits, usually, it 's 3rd party subscription, and through that time 've... Calls and that was my remaining balance since 2017 offer unified communication add-ons or have rates.

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